by Zeeshan Qadir ↗
For medical billing & RCM teams working US payer denials

Denial letter in. Reviewed appeal out.

Appeal Desk reads a payer denial letter, drafts the appeal, and flags what needs attention first: deadlines, high-value claims, denials that are rarely recoverable. The AI never decides. A named person on your team approves every draft, and every step goes on a record that cannot be quietly changed.

Watch the 3-minute demo Try the live demo Get free draft appeals
A human always decides Patient identifiers removed before AI Tamper-evident audit trail
3-minute walkthrough with captions. Synthetic letters only, no real patient data.

How it works

From the letter your team receives to an appeal a named reviewer has approved.

  1. ReceiveThe denial letter is loaded into the tool.
  2. De-identifyPatient names, IDs and dates of birth are replaced with tokens and kept locally.
  3. DraftClaim details are extracted and an appeal draft is prepared for the denial type.
  4. ReviewA named reviewer edits, then approves, escalates or discards.
  5. RecordEvery step goes into a fingerprinted audit trail.

Built so your team stays in control

The safeguards US clients ask about when their billing partner starts using AI.

The software never decides

It cannot approve, deny or submit anything. It only prepares a draft.

A named person is accountable

No decision is recorded without a reviewer name, including whether they edited the draft.

Less data leaves your machine

Only de-identified text would reach an AI model. If no patient name field is found, the letter is not sent to the AI at all.

No invented facts

Where a clinical or billing fact is missing, the draft leaves an [ADD: ...] placeholder for the reviewer.

Warnings before drafting

Deadlines that are close or passed, high-value claims, and timely-filing denials that need proof.

Tamper-evident record

Each entry carries a SHA-256 fingerprint of the one before it. Editing an old entry is detected and shown.

Stated plainly: the demo uses synthetic letters only. Appeal Desk is not HIPAA-certified, and no real patient data is used until a written agreement (NDA, and a BAA where relevant) is in place. The Trust sheet below lists what is built and what is not yet.

Read more

Short PDFs for owners, operations leads and compliance reviewers.

Product overviewWhat it does, denial types covered, and what it is not. Trust & data handlingWhat is removed, what is stored, and current limitations. Sample audit reportThe record a client or auditor would see for one case.

Try it on your own letters, free

Send 3 to 5 redacted denial letters, or use my synthetic samples. You get draft appeals and an audit report back within 48 hours.

  • No cost and no commitment for the first batch.
  • If it helps, a short paid pilot on up to 50 letters over 14 days.
  • Based in Islamabad, Pakistan: happy to demo in person in Islamabad or Rawalpindi.
Email Zeeshan Qadir Write an email LinkedIn: linkedin.com/in/zeeshanqadir10 ↗